IT Service Desk Engineer
, , Netherlands
€ 60.000 - 80.000
Are you fueled by a passion for IT service, armed with excellent communication skills and the ability to thrive in a collaborative team setting? We’re seeking an IT ServiceDesk Engineer to be a key player in ensuring the smooth operation of our technical support services.
As a team-oriented professional, you’ll take ownership of issues, showcase initiative, and handle responsibilities with a problem-solving mindset. The ability to navigate multiple tasks seamlessly is second nature to you. Unraveling technical complexities, maintaining effective communication, and demonstrating a proactive approach are your strengths. If you thrive in an environment where challenges are opportunities to shine, we want you on our team.
How will you help?
As our IT ServiceDesk Engineer, you’ll handle end-user support, fix troubleshoot issues, and manage hardware orders. Your role extends to handling IT tickets, and providing expertise for MultiOS systems, including Microsoft Windows & Apple environments.
Additionally, you’ll ensure the smooth functioning of conference rooms and other day to day issues, physically install equipment, and contribute to the local/global IT projects. In summary, you play a vital role in comprehensive technical support, ensuring smooth operations, and actively contributing to IT projects.
But of course, we are encouraging our team to further specialize themselves, engage in trainings, courses – so how about also getting that ITIL certification?
You have around 1-2 years of working experience in a 1 st or 2 nd level IT support team.
You possess knowledge about Office 365 & Multi OS environments.
You can handle multiple tech issues simultaneously.
Staying updated with the latest IT developments is not your preference.
You do not possess English & Dutch skills.
You prefer working independently and less in a team-focused environment.
And what is there for you?
IT Budget of €3.900 for laptop & phone
Travel allowance
Unlimited book budget
Lunches, amazing coffee, and snack bar
Educational training budget of €5k per year
Savings for a sabbatical
️ Fit program incl. coach and fitness
A yearly bonus
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