Quality & Process Optimization Lead

Job Description

Sentior, Ltd. is seeking a Process Development Manager to support the Quality and Risk Management Branch and CQO. The role focuses on establishing the NCIA Process Framework, coordinating reviews across NCIA, and creating dashboards for process performance management.

The ideal candidate will lead root cause analyses, conduct audits, and manage SharePoint content for CQO, while leveraging MS Office tools to improve quality metrics and KPIs across the agency.

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Sentior, Ltd.

Quality & Process Optimization Lead

Job Description

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