ⓘ Er is een onverwachte fout opgetreden bij het verwerken van uw verzoek.
Vernieuw de pagina en probeer het opnieuw.
Als het probleem aanhoudt, neem dan contact met ons op met uw probleem.
U kunt altijd uw voorkeuren beheren en uw interesses bijwerken om ervoor te zorgen dat u de meest relevante kansen ontvangt.
Maak je klaar om je volgende geweldige kans te ontdekken.
beBee Professionals
Amsterdam, Noord-Holland, Netherlands
BeBee Professionals is looking for a Support Specialist to join our team in Amsterdam. The Support Specialist will be responsible for providing technical assistance to customers and internal teams. The successful candidate will have excellent problem-solving skills and be able to troubleshoot customer issues quickly and efficiently. Requirements:
Bron van de Baan: beBee ProfessionalsOnLogic GmbH
, Netherlands
As an IT Support Specialist at OnLogic, you will be helping to maintain and protect our IT infrastructure in a rapidly expanding global industrial PC company. You will use your creative problem solving skills to come up with quick solutions to address everyday end user problems, reduce company downtime and improve its cyber-security. On an average
Bron van de Baan: OnLogic GmbHbeBee Professionals
Zaanstad, Noord-Holland, Netherlands
BeBee Professionals is looking for a Support Specialist to join our team in Zaanstad. The Support Specialist will be responsible for providing technical assistance to customers and internal teams. The successful candidate will have a strong technical background and excellent customer service skills. The Support Specialist will be responsible for:
Bron van de Baan: beBee ProfessionalsBCIC Swiss
Amsterdam, Noord-Holland, Netherlands
Location, Type, Skill, Responsibilities & More IT Support Specialist Location Amersfoot (Hoek 3 Van Asch van Wijckstraat 55H 3811LP) Netherland Type Dispatch Hours 10-20 per week Skills Description BCIC Swiss GmBH is looking for dispatch On-site IT Support Specialist in(Amsterdam) Netherland Responsibilities Position Responsibilities: a)
Bron van de Baan: BCIC SwissAareon Nederland bv
Amsterdam, Noord-Holland, Netherlands
Ben jij klaar voor een dynamische werkdag met uitzicht over de skyline van Amsterdam? Bij Aareon NL, een toonaangevend IT-bedrijf in software voor vastgoed, zijn we op zoek naar een enthousiaste Consultant Binnendienst om ons team te versterken. Jouw dag bij Aareon: Het is net voor 8 uur als je vol goede moed het kantoor binnenstapt. Het indrukwek
Bron van de Baan: Aareon Nederland bvbeBee Professionals
Haarlem, Noord-Holland, Netherlands
BeBee Professionals is looking for a Support Specialist to join our team in Haarlem. The Support Specialist will be responsible for providing technical support to our customers. The successful candidate will be able to troubleshoot and resolve customer issues, provide technical advice, and ensure customer satisfaction. The ideal candidate should
Bron van de Baan: beBee ProfessionalsUni Systems
, Netherlands
At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a IT Support Specialist to join our UniQue team in the Netherlands! What will you be bringing to the team? Provide 1st and 2nd level support on client ICT incidents Fulfil client ICT service requests Prepare, configure and
Bron van de Baan: Uni SystemsHomerun B.V.
Amsterdam, Noord-Holland, Netherlands
About BUCK: BUCK is a talent-driven, global creative company with offices in Los Angeles, New York, Sydney, London and Amsterdam. Since 2004 we have been building a home for the world’s most talented dreamers, makers, and doers in a collaborative, ego-free culture that breeds partnership and creative ambition. At our core, we exist to find creative
Bron van de Baan: Homerun B.V., , Netherlands
€ 60.000 - 80.000
At Source, we are supporting the best greenhouse growers in the world to help them scale their operations and become more successful. We do this by building software tools and AI that helps growers manage their day-to-day operations more scalably and efficiently. By doing this, we are accelerating the global adoption of efficient and robust food systems which will make fruits and vegetables available and affordable to more people in a sustainable way. We are building an international, diverse, multi-disciplinary team consisting of the brightest talents that the fields of engineering, data science, and plant science have to offer, complemented by the people that can bring these solutions to our growers and help them become successful with it.
The purpose of the Support team is to assist growers during their journey with our solutions. When a grower has questions or experiences an issue, the Support team is there to provide answers and help them find success with our solutions. The Support team is also an invaluable resource for the Product and Engineering teams to gain deeper insights on how the Source solutions are being used and what growers are running into.
As a Support Specialist, you will operate as the first point of contact for our growers across the globe. You'll be working directly withgrowers, facility managers and all other users of our platform in case they need help. Changes you make for these users have a direct impact on how they can use our solutions and these changes help them to be successful in their day-to-day job. In order to do this, you will be working closely with multiple teams, such as Customer Success (CS), Onboarding, Sales, Product Management and Engineering.
What we'd love you to get excited about
Supporting growers by providing technical and functional expertise via email;
Troubleshooting complex issues whilst ensuring top-notch customer experience;
Becoming knowledgeable on how our solutions support growers in their day-to-day job;
Identifying trends and improvement areas to help the Support team more effectively support our customers;
Writing content that enables growers to find solutions on their own;
Working with internal teams to continuously improve our solutions for our growers.
You have
Experience in a customer facing role;
The abilityand willingness to work on shifts to cover our support hours;
Fluency in both Dutch and English ;
An eye fordetails, you make sure that your work is flawless when responding to a support request;
The ability to work under pressure, you don’t lose your head when multiple growers have issues and are counting on you to solve it;
Curiosity, you possess a strong desire to fully comprehend the issues growers face, and you are able to apply those learnings on future grower issues;
An analytical mindset, you can easily analyse and assess the impact of an issue and decide how to follow up and who to involve;
Empathy, you enjoy putting yourself in the shoes of a grower and you always make sure that the grower feels heard and understood;
Bonus: you have affinity with ticketing tools (e.g., Intercom);
Bonus: You are passionate about horticulture and/or biology.
*At Source, we highly value diversity of backgrounds and thoughts. Research has shown that people make different internal assessments of whether they are a good fit for the job. We therefore highly encourage you to apply for this job, even if you feel you might not 'tick all the boxes!
Our offer in return for your talent and skills
To reward your contributions, we offer you:
A hybrid work environment - we have working days at the office on Mondays and Thursdays which we make awesome
Paid lunch on the office days
Flexible hours - always respecting your team & meetings.
Pension contribution of 4.5%
Mental well-being guidance through Open Up
Macbook (for the deep tech roles a 16T)
Curiosity and learning sessions
Travel allowance for office commute
Annual learning budget of € 1,000
Work from home budget of € 550
Monthly wifi & phone plan reimbursement of € 50
Unlimited holidays and we expect you at least to take 25 per year
Source Super Social (S3) - Our Thursday drinks (when possible at the rooftop terrace)
S4s - per quarter we have a big company event on Friday that includes dinner and special activities
Our process
#J-18808-Ljbffr
Support Specialist vacatures in , , Netherlands
ⓘ Er is een onverwachte fout opgetreden bij het verwerken van uw verzoek.
Vernieuw de pagina en probeer het opnieuw.
Als het probleem aanhoudt, neem dan contact met ons op met uw probleem.
U kunt altijd uw voorkeuren beheren en uw interesses bijwerken om ervoor te zorgen dat u de meest relevante kansen ontvangt.
Maak je klaar om je volgende geweldige kans te ontdekken.