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Omron Industrial Automation Europe

The Netherlands / Global

Technical Support Engineer

Job Description

Technical Support Engineer

Do you want to prove your technical strengths in a high‑end environment working with the best‑in‑class inspection equipment on a global level? Join us as Technical Support Engineer within our OMRON Inspection Systems Division (ISD), based in ’s‑Hertogenbosch.

ISD sells and supports state‑of‑the‑art 3D optical and X‑ray inspection systems (SPI, AOI, AXI systems). These machines are used in the electronic manufacturing industry, mainly in automotive, medical, and other quality‑driven industries.

As a team member of ISD, you will be working in a dynamic and international team, supporting many top‑level customers located anywhere in Europe and the Middle East. You are in close contact with customers, distributors, and other engineers to give the best support possible. Support activities include pre‑sales and after‑sales such as presenting and demonstrating our solutions with the sales team, installation and maintenance of machines, training, troubleshooting, and help desk support.

Your responsibilities

Visit customers before, during, or after the purchase of the inspection systems

Demonstrate inspection systems and train customers and distributors on how to use them

Perform calibrations, capability studies, and upgrades

Investigate and implement potential improvements in optical inspection machines

Troubleshoot issues with the optical inspection systems

Assist with and participate in the development and introduction of new inspection systems

Who are you?

You have a relevant technical degree; experience with AXI systems is a plus

You are fluent in English; Dutch is a plus

You are a team player but also able to work independently and prioritize

You are willing to travel (mostly inside Europe) and therefore hold a class B driving licence

You demonstrate strong intercultural awareness

You have advanced IT skills (Microsoft Operating Systems / Drivers / Hardware / Software / IT and Network Administrative knowledge) – a plus

Knowledge of PLC programming and software development is a plus

What can OMRON offer to you?

Excellent salary package based on your experience (Total Annual Cash €63,000 – €80,000 gross, based on a 40‑hour working week)

29 days of holidays with the possibility to buy an extra 10 days per year

A company car, also for private use

Room for personal and professional development

Pension scheme and collective health insurance

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