Service Now Integration Developer

ServiceNow Integration Developer (Enterprise Platforms)

Requirement ID:

10930465 Location:

Amsterdam, Netherlands Start Date:

31‑Aug‑2026 Duration:

6 Months Status:

Open Role:

Developer (ServiceNow Integrations & Architecture)

About the Role

We are looking for a highly skilled

ServiceNow Integration Developer / Architect

with deep hands‑on experience designing, building, and governing integrations between ServiceNow and complex enterprise source systems. This role is central to enabling high‑quality CMDB, ITOM, asset, event, and monitoring data flows across a multi‑domain ServiceNow environment.

You will architect scalable integration patterns, define source‑of‑truth models, ensure data quality, and collaborate closely with global teams to deliver robust, secure, and maintainable integration solutions.

Key Responsibilities

Enterprise Integration Architecture

Own the end‑to‑end architecture for integrations into ServiceNow using

APIs, IntegrationHub, Import Sets, MID Server patterns, event pipelines, and scheduled/batch ingestion .

Define integration strategies for platforms such as

Splunk, Zabbix, Flexera, SCCM, NetBox , and other monitoring or asset systems.

CMDB, CSDM & ITOM Data Enablement

Design integration patterns supporting

CMDB, asset management, discovery ingestion, event management, and operational monitoring .

Establish CI lifecycle principles, reconciliation rules, normalization logic, and target data models.

Integration Security & Reliability

Implement secure authentication models, credential handling, error management, retry logic, logging, and observability.

Ensure integrations meet performance, scalability, and supportability standards.

Data Quality & Transformation

Define data ownership, mapping rules, payload transformation logic, duplicate prevention, and quality controls.

Assess completeness and reliability of source‑system data before onboarding.

Governance & Collaboration

Guide developers on best practices for

APIs, Import Sets, transforms, IntegrationHub flows, scripted integrations, and MID Server usage .

Ensure rights separation, domain segregation, and ACL‑based access controls are embedded in integration design.

Work independently offshore while collaborating with onshore architects, platform owners, and infrastructure teams.

Required Skills & Experience

8–10 years

of experience in ServiceNow development and integration architecture.

Deep expertise integrating multiple enterprise systems using

REST/SOAP APIs, IntegrationHub, MID Server, Import Sets, and event pipelines .

Strong understanding of

CMDB, CSDM, ITOM, discovery ingestion, CI lifecycle, and event management .

Practical experience with tools such as

Splunk, Zabbix, Flexera, SCCM, NetBox, Datadog, Active Directory, vCenter, Azure .

Strong grounding in data mapping, transformation, reconciliation, and operational run support.

Good‑to‑Have Skills

Experience in

telecom, utilities, critical infrastructure , or other complex enterprise environments.

Integration experience with

event, monitoring, and observability platforms

into ServiceNow Event Management.

Knowledge of

OT network asset structures

and service‑impact relationships.

Experience with

domain separation, ACL design , and environment‑specific access restrictions.

ServiceNow certifications:

CSA, CAD, CIS‑CMDB, CIS‑ITSM , or IntegrationHub‑related credentials.

Work Location

Amsterdam, Netherlands (TNDL – Amsterdam)

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