Information Technology Support Technician

bid. Amsterdam, North Holland, Netherlands

bid. Amsterdam, North Holland, Netherlands

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Exciting Opportunity for IT Support Technicians – Join Our Team and Work with a Fortune 500 Client!

We are supporting Stryker, a prestigious international

Fortune 500 company , who is looking for an

IT Support Technician

to join their dynamic team. This is a fantastic opportunity for an enthusiastic professional to make a direct impact by ensuring our client’s technology runs smoothly and efficiently.

As an

IT Support Technician , you will be responsible for ensuring that all technical and quality standards are met while delivering a high level of customer satisfaction. You will work closely with clients to identify issues and implement the best technical solutions, ensuring minimal disruption to their operations. Your ability to troubleshoot, maintain, and repair various systems will be crucial.

Main Accountabilities:

Collaborates with clients to identify problems and develop effective technical solutions.

Responds to or escalate calls within given timeframes. Performs installation and maintenance of client systems e.g. PCs, (mobile phones)

Develops and maintains client relationships, identifying opportunities to expand service agreements.

Assists in development of test and repair processes.

Liaises with help desks, support centers etc.

Performs trouble shooting and problem resolution.

Requirements and Qualifications:

3 years of experience field service representative or similar role

Experience with managing and preserving technical equipment

Critical thinking and problem-solving skills

Team player with effective time-management skills.

Great interpersonal and communication skills

Accustomed to using mobile tools and applications

If you are a motivated professional ready to contribute to a dynamic and growing team, we encourage you to apply.

Join us in delivering high-quality IT support!

Seniority level

Seniority level Associate

Employment type

Employment type Full-time

Job function

Job function Information Technology

Industries Software Development

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