Relocation Consultant | Netherlands

As a member of the

eres

Netherlands operations team, a Relocation Consultant delivers Relocation Services to our clients’ employees relocating to or departing from the Netherlands. You will be managing the overall assistance and, where you would not be taking care of the immigration permit applications yourself, you will be working closely together with our in-house immigration consultants to seamlessly take control where the relocation process starts with orientation, home finding, town hall registration, driving licence exchange, school finding and all other destination services. In your service delivery, you will be closely working together with and managing our Field Consultants and other parties involved.

In short:

Coordinate assigned relocation services for various corporate clients

Communicate with Client HR or RMC throughout service delivery, sending regular updates

Communicate with client employee (assignee) from the start of the service delivery right through to completion

Book appointments at town halls, expat centers, IND desks, GGD offices and banks

Organise Home and School Finding Programs

Research specific assignee needs, including expat organisations, parking, leisure activities, events, language schools

Coordinate with eres Field Consultants and third-party providers involved

Handle administrative tasks such as establishing/cancelling utility contracts, municipal registration, address change, and vehicle imports

Update transferee files and process incoming invoices in Onyx, our corporate case management system

Prepare invoices and payment requisitions

Send and follow up on assignee questionnaires

Control Field Consultants costs and expenses

Attend training sessions and team meetings

Candidate Profile

Personality

This role is ideal for someone who has a keen eye for detail and an interest in working with people from different cultures, is well organised, stays calm under pressure, and oversees processes and implications. We are looking for a diplomatic and communicative individual who is IT literate, with a down-to-earth, proactive attitude and strong administrative and interpersonal skills. Additionally, the Relocation Consultant should possess a healty curiosity and enjoy service delivery.

Experience

Ideally, you have lived abroad yourself, whether that was for study or otherwise. Perhaps you have worked in the airline or hospitality industry.

Working experience in the Mobility Industry (preferred)

Education level at least Bachelor.

Requirements

Bachelor degree or higher

1+ years working experience

If you are not Dutch, you have lived in The Netherlands for at least 5 years and hold a valid residence and work permit

Team spirit

We offer

Working in eres means working in an international work environment as part of a growing & dynamic team. There are always opportunities to share ideas and collaborate with colleagues in the different countries where we have offices. We also offer training programs and career paths.

We especially focus on personal and professional development through training and empowerment at an early stage of the career. We are committed to helping all employees reach their full potential as quickly as possible. We put people first, that means our employees too.We manage the needs that come up with a flexible work location policy, and the possibility of working from home 2 to 3 days per week. We measure performance by results, not by number of “connected hours.”

AllEresians meet once a year in one of our countries. The receiving office organises a few days with team-building activities and getting-to-know-each-other social events. Let’s hope you will be joining us too for our next EresDay!

And you feel that you could be an asset to our organization

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