Technical Service Manager

, , Netherlands

€ 40.000 - 60.000

For this position, we are seeking a highly motivated and experienced professional with specialized knowledge of chemical manufacturing processes and prior expertise in technical development role within chemical industries to join our team. The ideal candidate will have a strong background and experience in technical operations, product quality assessment and control, and process engineering combined with strong business acumen and customer support skills.

Do you like to use your experience to be a Technical Services Manager with focus on supporting the chloromethanes business? Are you eager to help Nobian to become one of the most sustainable chemical companies in Europe? Then we are looking for you.

Technical Services Manager

Fulltime, Amersfoort

Annual Salary incl holiday pay: EUR 70.500 – EUR 112.000

Your challenge as a Technical Services Manager

As a Technical Services Manager you hold a central position in the Technical Services Management (TSM) team where you advise on technical issues and build relationships with your in- and external stakeholders. You cooperate in a multifunctional team with production, marketing & sales, research & development, logistics, planning, customer service and legal. The primary responsibility of this TSM function is chloromethanes, with also acting as back-up for other product groups.

Further to this your tasks will exist of:

Being the focal point with respect to product quality for customers and internal departments, such as production plants, marketing & sales, logistics and R&D

Initiate R&D product or process improvements with Nobian R&D and Process Engineering & Innovation group

Resolving technical issues and complaints, supporting in the resolution of claims and keeping customers informed

Maintaining and updating product application knowledge of chloromethanes

Developing and maintaining Product Information documentation that supports our business objectives

Maintaining and updating the quality control agreements for the chlor- alkali products for our production and sales and the external depots and implementing them with plant staff, site laboratories and logistics.

Providing technical support concerning product quality, application, sustainability and safety

Representing Nobian and maintaining strong technical relationships with (key) accounts (on multiple levels in the organization) to support the business relation.

Defining and implementing technical support plans for the (key) accounts

Developing elementary knowledge of the other Nobian product groups to act as back-up in the TSM team

About Nobian - A leader in essential chemicals

Nobian is a European leader in the production of essential chemicals for industries ranging from construction and cleaning to pharmaceuticals and water treatment. We excel in the safe and reliable supply of high-purity salt, chlor-alkali and chloromethanes, thanks to our integrated value chain with modern production sites in the Netherlands, Germany and Denmark. Our 1,600 employees are committed to become safer, more efficient and sustainable, to ensure that the essential products of today will keep enriching our lives tomorrow with chemistry you can count on.

At Nobian we take great pride in our strong history and heritage, going back more than 100 years. We value the entrepreneurial spirit of our founders as well as our current strong drive for business excellence, innovation and sustainability. Based on these foundations we have become a leading European company in salt mining, essential chemistry, including green hydrogen, and energy.

Our values guide our behavior and are a crucial part of our strong identity and company culture. They demonstrate what we stand for as a corporate citizen, as a business partner and as an employer. Our values guide our relationships with our partners, suppliers and stakeholders.

This is our offer

When you join us, you will be part of our fascinating and ambitious international environment with highly skilled and motivated colleagues. A company that develops, produces and sells products that are essential for everyday life, where employees deliver the best quality, take ownership and take care of each other and our environment. Our employment package comprises:

Opportunity to work in a dynamic, collaborative, and innovative environment at the forefront of sustainability in the chemical industry.

A permanent contract with a 2 months’ probation period

An annual gross salary based on full time employment between EUR 70.500 – EUR 112.000

Training opportunities.

Have you got what it takes?

As a Technical Services Manager you bring experience within, the chemical industry. You have a strong customer focus, outstanding analytical and problem-solving skills and you know how to build up strong relationships with many different stakeholders.

Further to this you recognize yourself in the following points:

Bachelor (HBO) or master’s degree (preferred) in chemical engineering, chemistry or comparable.

Minimum 5-year experience in production, R&D, quality management, process engineering or related area

Experience in stakeholder engagement and managing relationships with internal and external partners.

Proven track record of successful technical project management

Oral and written fluency in English, German is an advantage

Excellent communication, collaboration, and interpersonal skills.

A hands-on mentality

Are you eager to start your career at Nobian as Technical Services Manager?

Then we are looking forward to receiving your online application via our website. Please use the ‘apply’ link on this page and upload your CV and job specific cover letter. Any questions? Then contact Brecht Vanhemel, [email protected]

A pre-employment screening and a Certificate of Conduct may form part of the selection process.

We have already chosen our sourcing channels for this recruitment and kindly ask not to be contacted by any advertisement agents, recruitment agencies or manning companies.

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