Capgemini
The Netherlands / Global
The Netherlands / Global
FSC Salesforce Financial Services Cloud
As a Salesforce Financial Services Cloud (FSC) Consultant, you help financial organizations optimize and digitize their customer processes. You understand the logic of FSC, grasp the dynamics of financial services, and translate complex challenges into robust, scalable solutions. You work closely with product owners, business stakeholders, and developers, taking a leading role in analysis, configuration, and quality assurance.
What You Will Do
Analyze complex business processes across financial domains such as customer lifecycle management, advisory, lending, and service.
Translate business requirements into concrete FSC solutions.
Configure FSC functionality (Households, Financial Accounts, Action Plans, Interaction Summaries, etc.).
Draft user stories and functional designs.
Lead workshops and refinement sessions with business and IT.
Advise on optimizations, new releases, and best practices within FSC.
Collaborate with developers on integrations, data migrations, and technical implementation.
Perform functional testing.
What You Bring
At least 4–5 years of experience as a Salesforce consultant, analyst, or product specialist.
Proven experience with Financial Services Cloud.
Strong knowledge of Salesforce configuration (Flows, data model, permissions, automation).
Experience designing and configuring OmniStudio components such as FlexCards, OmniScripts, and DataRaptors.
Strong analytical skills, structured approach, and excellent communication.
At least two relevant Salesforce certifications, for example:
Salesforce Administrator (ADM 201)
Platform App Builder
Business Analyst
Financial Services Cloud Accredited Professional (highly preferred)
OmniStudio experience
Sales Cloud Consultant or Service Cloud Consultant
Fluency in Dutch and English language.
Nice-to-haves
Experience with (Mulesoft) integrations.
Knowledge of compliance requirements within financial services.
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The Netherlands / Global
The Netherlands / Global
The Netherlands / Global
The Netherlands / Global
The Netherlands / Global
The Netherlands / Global