Client Solutions Engineer

Ready to Join the Backstage Crew?

At Bleckmann, we’ve been delivering on promises since 1862. As a market leader in supply chain management for fashion and lifestyle brands, we keep the show running behind the scenes — from moving boxes to moving data, from pack & ship to IT and HR.

But we’re not just logistics experts. We’re The Backstage Crew — a tight-knit team of 6,500+ people who make fashion and lifestyle brands shine by doing the work that matters most, out of the spotlight but never out of impact.

Whether you're on the warehouse floor or behind a screen, you’ll find:

Strong connections

with colleagues who support and celebrate you.

Fast growth

in a company that’s expanding across Europe, the US, and Asia.

High energy

in a dynamic environment where no two days are the same.

Guided freedom

to take initiative, solve problems your way, and grow your career.

We believe in

entrepreneurship, expertise, excellence,

and

engagement

— and we live these values every day. From repairing returned goods to reducing waste, we help brands extend product lifecycles with sustainability in mind.

So if you’re ready to roll out the red carpet for our clients — and for each other — we’ve got a spot for you.

Behind the scenes is where the real excitement begins. Ready to join us?

About the job

As Client Solutions Engineer, you will support transport solutions across Bleckmann’s international customer base. You will work with customer requirements, shipment data, commercial expectations, transport pricing, carrier options, systems and onboarding needs.

Your role is to understand what the customer is asking for, review the available data and translate this into practical solution input for RFQs, RFPs, tenders, proposals and existing client optimisations.

You will work closely with Business Owners, Sales, Transport Pricing, Transport Onboarding, Carrier Management, Customs, Linehaul & Network, Engineering and operational teams. You help make sure that transport solutions are clear, realistic and ready to be priced, proposed and implemented.

Your role

As a Client Solutions Engineer, you support the design and development of transport solutions for both new and existing clients. You analyse customer requirements, evaluate transport scenarios and ensure that all relevant stakeholders are aligned throughout the solution design process.

You play a key role in creating clarity, identifying dependencies and translating customer needs into practical and scalable transport solutions.

Transport requests are becoming more complex. Customers expect good answers, reliable options and solutions that work across countries, carriers, systems and operations.

As Client Solutions Engineer, you help create clarity. You make sure that the customer need is understood, the right stakeholders are involved and key assumptions are visible before decisions are made.

Your work supports better customer proposals, smoother handovers and stronger internal alignment between commercial and operational teams.

Your responsibilities

Analysing customer data, order profiles, shipment profiles and transport requirements

Interpreting customer needs and translating them into practical transport solution scenarios

Supporting RFQs, RFPs, tenders and customer proposals with transport solution input

Designing or supporting solutions for outbound, returns, parcels, pallets and linehaul where relevant

Acting as the link between Business Owners, Sales and Transport Pricing

Aligning requirements with Transport Pricing, Transport Onboarding, Carrier Management, Customs, Sales, Linehaul & Network, Engineering and operational teams

Identifying gaps, assumptions, risks and dependencies in customer requests and solution designsDocumenting key assumptions, decisions and open points clearly

Supporting existing client optimisations by reviewing current transport setups and identifying improvement opportunities

Preparing transport solution input for customer-facing proposals, internal reviews and handovers

Contributing to better data quality, reporting discipline and AI-readiness within Transport

Helping improve the way Transport Solutions works by challenging existing processes, templates and ways of working

Your profile

We are looking for someone with experience in transport, logistics or supply chain who combines analytical thinking with strong stakeholder management.

You are able to work with data, understand customer requirements, ask the right questions and turn complex input into clear solution direction. You do not just process requests; you take ownership and help improve the way we work.

You are comfortable working with different teams and know how to balance customer expectations, operational reality and cost considerations.

What you bring

Experience in transport, logistics, supply chain or a related field

Strong analytical skills and the ability to work with customer data, order profiles and shipment data

Good understanding of transport solutions, carrier setups, parcel and pallet flows and operational dependencies

Commercial awareness and the ability to understand customer and business needs

Strong stakeholder management skills across commercial, operational and technical teams

Ability to ask critical questions when input is unclear or incomplete

Ownership mindset and the drive to follow up open points

Ability to bring structure in complex or unclear situations

Good knowledge of Excel

Experience with TMS, WMS and/or label platforms is preferred

Technical understanding of APIs, integrations or system dependencies is an advantage

Affinity with data, reporting, AI, LLMs or smart tooling is a strong plus

Fluent English is required

Dutch is an advantage for candidates based in the Netherlands or Belgium

Who you are

You are curious, practical and analytical. You like to understand how things work and you are not afraid to ask follow-up questions.

You bring structure when information is incomplete or unclear. You can switch between customer needs, commercial priorities, operational constraints and technical details.

You are a team player, but you can also work independently. You communicate clearly, take ownership and know when to escape risks or missing information.

What we offer

At Bleckmann, you will join an international and diverse organisation where transport plays an important role in the value we deliver to our clients.

We offer:

A role with direct impact on customer solutions and business development

The opportunity to work closely with transport, sales, pricing, operations, engineering and data teams

Exposure to international clients, carriers and internal stakeholders

A dynamic environment where requests are varied and often cross-functional

Room to improve processes, templates, data quality and ways of working

The opportunity to contribute to the further development of Transport Solutions

Guided freedom to take initiative and grow your expertise

A collaborative team environment with short communication lines

Hybrid working possibilities, depending on location and business needs

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